'find the level of SLA with this number of agents
SLQueued = 1 - C * Exp((TrafficRate - Server) If SLQueued < 0 Then SLQueued = 0 If SLQueued >= SLA Then Count = Maxlterate
ServiceTime / AHT)
через Skype ▼
Google
Переводчик
«Marini л*« ||яй|:|им pyi;i;t»a С)«(1г;|>ида|ьты1	»